Beyond our main website, https://www.musevent.com, we have developed an event management application, Musevent, for our providers. This platform is available in a web version at https://my.musevent.com/admin, and also as an Android and iOS app on the Google Play Store and Apple Store. Access to this application requires the provider to create an account, which they can decide to delete at any time by contacting us.

Within this application, we collect and conserve user data, specifically the account email, first name, last name, and phone number. This data is collected and processed in accordance with the provisions set out in our privacy policy, available at https://www.musevent.com/privacy, which fully applies to our Musevent application. At any time, users can exercise their rights concerning the use of their data, including deleting their account and all associated data.

How can I delete my account and all associated data?

You can request to delete your account and all associated data at any time, without any justification. Simply send us an email, with a copy of your ID or passport, to info@musevent.com. Your account and associated data, especially the personal details in your user profile such as name, first name, email, and phone number, will be deleted within 14 days of receiving your email. No other personal data will be retained.

What are your other rights and how can you exercise them?

Upon sending a written request, dated and signed, to the email address info@musevent.com, and providing proof of your identity (by attaching a copy of your ID/passport), you can request to:

• Receive a free written communication or a copy of your personal data that has been collected. The copy of your data will be provided no later than one month after receiving your written request.
• Obtain, as soon as possible and at the latest within a month, the correction of your personal data that may be inaccurate, incomplete, or irrelevant, as well as completing them if they are incomplete.
• Limit the processing of your personal data, especially in the following cases: 1) when you dispute the accuracy of data and only for the duration we can verify it; 2) when, although no longer necessary for processing purposes, you require it for legal claim establishment, exercise, or defense.
• Delete your personal data, especially when one of the following reasons applies: 1) your data is no longer needed for processing purposes; 2) you have withdrawn your consent for your data to be processed and there’s no other legal ground for the processing.

How to contact us for any question or assistance request

For any questions, you can reach us via email at info@musevent.com or by phone at +32 493 18 71 11.